POLICIES

 

Rental of Sedan or Limousine is with full acknowledgment and agreement of the following terms and conditions:

 

Cancellation/Re-Booking Policy

FOR SEDANS:

Cardinal Executive Limousine gives you up to 4 hours (by phone) prior to the scheduled pick up time or 12 hours (by e-mail) to cancel or re-book the sedan reservation without any charges. Cancellations/re-booking requests that are made less than 4 hours (by phone) prior to the scheduled pick up time or 12 hours (by e-mail) are subject to a $50 cancellation/re-booking fee. Cardinal Executive Limousine will make every attempt to accommodate re-booking requests without detriment to other clients, but can not always guarantee that a change will be made.

 

FOR LIMOUSINES:

If client cancels trip 30 days to 15 days prior to charter date-no penalty
If client cancels 14 days to 4 days prior to charter-$300.00 cancellation fee
If client cancels 3 days to the day of the charter date-100% of charter is charged.


Cardinal Executive Limousine reserves the right to add any additional charges to the original price quoted if the client deviates from the original charter information.


In the event of equipment breakdown or other circumstances, Cardinal Executive Limousine reserves the right to substitute service with other equipment or affiliate carrier to perform the services contracted.

 

ALL SEDANS AND LIMOUSINES:

No-Show Policy If you do not see your driver at a certain pick-up point, do not leave the spot before calling the dispatch/reservation # (877) 361-5466 toll free or (703) 858-5466 local. We will communicate with the driver and connect you together. Parties that leave without contacting one of the numbers above are subject to charge a full price no show fee.

 

Wait Time Fees/ Stops/ Meet & Greet 15-Minute grace time is granted for all pickups. Once the grace period has elapsed, waiting time is charged @ $55 per hour. "Meet & Greet" (meet passenger with a name sign) pick-ups at the Airport are available for an additional $10.00; plus parking fee. This service must be requested at the time of booking. "Stops" made during a one-way trip will be subject to an additional $10.00 charge.

 

 

 

*Please Note: Cardinal Executive Limousine will make every attempt to follow a client's itinerary. Cardinal Executive Limousine is not responsible for client flights that are missed, cancelled, diverted or any other incident, which results in failure to comply with the above, stated policies, or charges by airlines for re-booking. We will exact our best efforts to fulfill client needs in these instances subject to wait time fees or late cancellation and re-bookings without detriment to other reserved clients. In cases of no-shows, wait times more than the grace period, and late cancellation or re-bookings, Cardinal Executive Limousine has the right to release the car and driver from the pickup site and the appropriate charged will be levied accordingly. All prices and fees are subject to change without notice. If a booking includes more than 1 passenger with different pick-up or drop-off locations (including different airline flights) additional charge will be added in addition to any other charges that may apply.

After Hours Fee General quotes and rates are valid only between the hours of 5am to 11pm. Any services (pick-ups or drop offs) conducted after 11pm or before 5am is subject to an additional charge of $15.00 per trip.

 

Privacy Policy:

Cardinal Executive Limousine respects your privacy, and keeps your information completely confidential. We do not and will not share your information with anyone outside of our company and our member companies and affiliates. In addition we do not ask for any sensitive or financial information beyond a credit card number; which is submitted with your knowledge and acceptance of the terms and conditions of use. We want to assure you that your privacy is a respected and an important issue throughout our organization. For more information regarding our strict privacy policy, feel free to contact us.

 

Additional Terms & Conditions:

Limitations of Liability:

 

We are not responsible for:

1. Loss or damage to luggage, including contents.
2. Carry-on items that may be damaged in transit.
3. Cash, jewelry, computers, cell phones, palm pilots, I-pods, MP3 players, and other articles left behind in the vehicle.

 

In no event shall Cardinal Executive Limousine or any of its affiliates, or any of their officers, directors, employees, agents, representatives, information providers or licensors be liable for any direct, indirect, incidental, special, consequential, punitive or other damages (regardless of the form of action) arising out of (i) use of the service by any person, including but not limited to, any damage caused by any reliance on, or any delays, inaccuracies, errors or omissions in, any information and content accessed over the service, (ii) any use or inability to use the service for whatever reason, including but not limited to communications failure or any other failure with transmission or delivery of any information accessed through the service, or (iii) any goods or service discussed, purchased or obtained, directly or indirectly, through the service, in each case even if advised of the possibility of such damages.

 

Cardinal Executive Limousine will charge you (as a client) or (as a passenger) the cost of cleaning or repairing vehicle damages by you or your authorized party. Client and/or renter are responsible for his/her guests, for any damage to the interior and equipments of the vehicle. This is including but not limited to: chewing gum, wine and alcohol spillage, vomiting, breakage of champagne, wine and drink glasses, breakage of decanters, breakage of lights, television, DVD player, radio, CD player, burned or ripped seats, missing items. You also agree to pay for damages resulting to any body damages caused by passengers to the outside of the vehicle during the authorized accommodation. You agree and acknowledge to pay all the related fees and charges to get the vehicle back to its normal working condition. Additionally, all passengers agree to behave in an orderly and well-behaved manner. Cardinal Executive Limousine forbids any sexual activity on behalf of passengers and the use of pornographic material in the vehicle. Cardinal Executive Limousine reserves the right to expel any person from the vehicle and/or terminate client contract in the event of a violation of any of these conditions by any passenger. In the event of such early termination, no portion of the rental fees shall be refunded.

 

No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service. Furthermore, Cardinal Executive Limousine forbids alcohol consumption within the vehicle by person(s) under the age of 21 years, as mandated by the law. Smoking is not allowed in any of the vehicles.

 

We will be adding more rates in the future. Call for latest quotes. These prices should be used as a reference and confirmed with Luxury Transportation via email or phone. Once you have obtained your confirmation from us then your price and travel date are confirmed and guaranteed. 20% gratuity will be added to all bookings. All prices are subject to change with out notice.